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Remote Access LibGuide: Free Internet Services

Internet Services

U.S Providers Offering FREE Wi-Fi or Special Accommodations for 60 Days

  • Comcast is offering free public Wi-Fi for 60 Days to families who do not have a subscription already.

1-855-846-8376 for English 

1-855-765-6995 for Spanish

  • Charter Communications/Spectrum

  • Altice USA

For households with K-12 and/or college students who may be displaced due to school closures and who do not a currently have home internet access, we are offering our Altice Advantage 30 Mbps broadband solution for free for 60 days to any new customer household within our footprint.

 866-200-9522 to enroll in Optimum region

  • AT&T

AT&T is waiving data overage fees to all customers so that families and students can stay connected during the pandemic. The company is promising not to terminate the service of any customer over the next 60 days.

AT&T will continue to offer internet access for qualifying limited income households at $10 a month through the Access from AT&T program.

855.220.5211 - English

855.220.5225 - Spanish 

Starting now - ALL current T-Mobile and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data for the next 60 days (excluding roaming).

Providing T-Mobile and Metro by T-Mobile customers on smartphone plans with hotspot data an additional 20GB of mobile hotspot / tethering service for the next 60 days – coming soon.

Working with our Lifeline partners to provide customers extra free data up to 5GB of data per month over the next two months.

Increasing the data allowance for free to schools and students using our EmpowerED digital learning programs to ensure each participant has access to at least 20GB of data per month for the next 60 days.

  • Verizon

Verizon said it will waive any late fees and not terminate any service for the next 60 days.  Check their FAQs page.


  • Sprint 

Not terminating service if they are unable to pay their Sprint bill because of the coronavirus, and waiving late fees incurred because of economic circumstances related to the pandemic is some of the services they are offering.